Do you sell branded or generic medications?
We offer both branded and generic options. You can choose either based on your preference, but generic medications are typically more affordable due to lower marketing expenses. They provide the same effectiveness as brand-name drugs but at a reduced cost.
What types of medications are available?
Our website features a wide range of medications under the “Products” section. However, some regulated drugs require a doctor’s physical examination for legal purchase and are unavailable for online sales. Examples of such medications include Valium, Lorazepam, Ativan, Diazepam, Clonazepam, and Klonopin.
What does “generic” mean?
Generic medications are non-branded versions of drugs containing the same active ingredients as their branded counterparts. They are equally effective but come at a lower price due to the absence of branding.
Why are your prices lower?
Our competitive pricing is due to several factors:
- Products are imported without registration fees, avoiding extra taxes.
- We minimize marketing expenses.
- Manufacturing is done in regions with lower production costs.
- We strictly avoid unethical practices, such as child labor.
Why do generic pills look different?
Generic medications may have different shapes, colors, or packaging from branded drugs, but their ingredients and therapeutic effects are identical.
What’s the difference between soft and regular tablets?
Soft tablets dissolve under the tongue, offering faster absorption and compatibility with alcohol or rich foods. Regular tablets take longer to act and are best taken without alcohol.
How are your products packaged for shipping?
Medications are supplied in blister packs of 10 tablets. Orders of 60 tablets are shipped in a single package, while larger orders are divided into multiple packages for delivery.
Will you expand your product range?
If a medication you need is not listed on our site, contact us, and we’ll do our best to add it to our inventory.
Are your products FDA-approved?
Our products are manufactured in India and approved for export by the Indian FDA.
What payment methods do you accept?
We currently accept payments via credit cards and cryptocurrency to ensure quick processing.
What types of credit cards do you accept?
We accept Visa, Mastercard, Amex, JCB, Diners Club, Discover, and Maestro.
When will my credit card be charged?
Your card is charged as soon as your order is processed and approved by our billing department.
What is your cancellation policy?
Orders can be canceled before shipping. Once dispatched, they cannot be canceled or refunded. For more details, visit our terms and conditions page.
Are there age restrictions?
Our products are only available to individuals aged 18 or older.
How do you ship orders?
We offer courier service with tracking and international certified airmail.
Which countries do you ship to?
We deliver worldwide.
What if my order is delayed in customs?
Contact our customer service team for assistance if your order is delayed at customs.
What happens if my package is damaged or doesn’t arrive?
If your package is damaged or lost, contact us. We’ll reship the item or issue a refund. For details, see our policy section.
When will my package arrive?
U.S. orders via airmail or USPS typically arrive in 2-3 weeks, while EMS courier deliveries take 5-7 business days.
Why haven’t I received a confirmation email?
Check if your email address was entered correctly. Also, ensure the email hasn’t gone to your spam folder or that your inbox isn’t full.
Why was my payment declined?
Double-check your payment details, ensure online transactions are enabled for your card, and confirm sufficient funds are available.
Can I change my shipping method?
You can modify your shipping option by contacting customer service within 24 hours of payment. After shipping, changes cannot be made.
Is a signature required for delivery?
Yes, a signature is required. If no one is available, instructions will be left for you to collect your package.
My order hasn’t arrived. What should I do?
Check with your local post office first. If your order is still not located, contact our shipping department.
What if part of my order is missing?
For large orders, items may arrive in separate packages. Allow a few extra days for the remaining packages to arrive. If they don’t, contact us.
Why is insurance necessary?
Insurance protects your order against loss during transit. However, insurance costs are non-refundable if the order is returned.